Below are the answers to some commonly asked questions. If after reviewing our website and the FAQs below you still have questions, please direct them as follows:
General inquiries -> firstname.lastname@example.org
Tickets -> email@example.com
Speakers -> firstname.lastname@example.org
Volunteering -> email@example.com
Sponsorship -> firstname.lastname@example.org
Donations -> email@example.com
Website issues -> firstname.lastname@example.org
Are donations to the Diana Initiative tax-deductible?
Yes we are a US-based not-for-profit! If you choose to receive a gift for your donation (when available), you may only deduct the amount of your donation less the market value of your gift. Your email receipt should have this information included. If you donate using our donation form you should automatically get a tax receipt (please check your spam folder), if you donated at the same time as buying a ticket please reach out to registration to get a receipt if desired.
Can I get a receipt for my donation?
Thank you for the donation! Yes. If you gave a donation on the web site you should receive a receipt through email automatically. If you need another copy, or you gave a donation via EventBrite, please contact [email@example.com] for receipt information.
What happened to the money you already raised for student scholarships?
We have set that money aside to be the start/seed funding for next year’s student scholarship.
Can I still purchase a ticket if the conference has already started?
Yes, tickets can still be purchased on EventBrite. Make sure all your attendees fill in all the information and provide a unique email address. Upon registration, each of your guests will receive a unique email invitation to Hopin, which is our main conference platform. So make sure to fill out each ticket with the attendee’s unique email.
I ordered event ticket(s) through Eventbrite but I did not receive my email invitation(s)?
– Check your spam folder: The most common problem is that automated emails sometimes end up in the spam folder.
– If you purchased multiple tickets, make sure to update each Eventbrite ticket’s email address with a unique email so that the virtual conference platform can add each of your guest tickets accounts. A few days before the event, your guests will receive an email invitation to our conference platform that requires each to have a unique email address.
– If you still have problems finding your email invitation(s), please email [firstname.lastname@example.org] and we can send you all the conference platform registration links.
When is the conference?
The Diana Initiative will take place August 21 and 22, 2020 from 8am to 6pm PDT (UTC-7) both days.
Who can attend?
This event is open to people of all genders and identities interested in Information Security and Diversity in the Tech landscape. Although we tend to focus on women, we want to make sure we are welcoming to everyone, especially our supporters and allies.
Who is speaking at the conference?
A list of the speakers can be found on [our Speakers page].
How can I attend the conference?
This year we’ll be using a few tools to provide the best virtual experience possible. We’ll be using Hopin as a virtual venue for talks, villages and workshops. We have created an introductory video on how to use Hopin.
Sched is used to show the full speaking schedule, and allows attendees to export details to their calendars. The times in Sched are in PDT format, but in the right column of the page underneath the search box an attendee can select a preferred time zone under “Timezone.”
What virtual conference platform links will I receive?
Upon purchasing your ticket through Eventbrite, you will receive an email to invite you to Hopin, our main online conference platform. If you cannot find the email with that link, you can register yourself here.
How can I find the Information Booth?
The Information Booth can be found by clicking on “Sessions” in the Reception area of Hopin.
Can I get ISC credits for this event?
The Diana Initiative Conference is not pre-approved, but should qualify for ISC2 Continuing Professional Education (CPE) credits as a Group A CPE opportunity. Specifically, we’re an “Industry Conference (in-person or virtual).” For confirmation of whether the Diana Initiative Conference meets your CPE requirements, please contact ISC2 directly.
Where is the Schedule for the conference?
A schedule for the conference can be found on our Schedule page which shows the full schedule as managed by Sched. The times in Sched are in PDT format, but in the right column of the page underneath the search box an attendee can select a preferred time zone under “Timezone.”
How can I attend Villages and Workshops in Hopin?
Attendees should be able to log into Hopin with the unique e-mail address that was used to register for the conference. Once a user is logged in and attending the event they will begin in the Reception area. They can click on the “Stage” option to view talks from speakers and other village-related content. The “Sessions” option is where attendees can join villages and workshops. We have also created an introductory video on how to use Hopin.
What Villages and Events can I attend?
Do I need to register for Villages?
The only village attendees need to register for is the Lockpicking Workshops, however these are currently sold out.
I’ve never done a Capture the Flag even before. Is that OK?
Yes! The CTF was created for all skill levels and can be played as a team or individually. An introductory CTF4Noobz workshop will be held August 21, from 9-11am PST in Hopin.
How can I check out the Virtual Expo Hall?
The virtual Expo Hall is in Hopin and can be seen by clicking on the “Expo” option in the Reception area. The Expo hall contains sponsors, conferences, and community organizations. Some of which are giving their own presentations!
When I preview the Expo Hall from my iPhone 8+ using Safari the booth screen does not scroll, it seems stuck so I can only see the first three rows of booths?
The Hopin product team works on making the mobile experience better with new platform updates. Currently, they recommend using the latest versions of desktop Chrome and Firefox to get the best experience on Hopin.
Does the conference have a Code of Conduct?
Yes – all speakers, sponsors, staff, volunteers, and attendees are expected to adhere to it during the event. It can be reviewed on our Policies page.
How can an attendee report harassment or a violation to the Code of Conduct?
Any violations of the Code of Conduct can be reported to the Safety Operations room in Hopin. A link is provided in the Reception area or can be provided by the Information Booth. The Information Booth can be found by clicking on “Sessions” in the Reception area of Hopin.
Do you sell your conference attendee information (emails, name, etc)?
No, we do not sell or provide attendee information to anyone other than a subset of our staff. Our staff only has access to information for the purpose of assisting with registration or sending mailing list emails (which you can opt-out of!). Although there are some emails (spam) that go around saying you can buy a list, you can’t, and shouldn’t trust those emails (they go around for many conferences that also do not sell or provide lists). We do not allow our sponsors access to our email lists or person information lists.
We do not allow our sponsors access to our email lists or person information lists. At this time your information is collected within EventBrite (ticket sales), MailChimp (mailing list), Zapier (synchronizes Eventbrite to Hopin and GoToWebinar), Hopin (virtual village platform) and GoToWebinar (virtual talk platform). If one of those companies were to be breached someone could harvest the list but we have not yet been informed or heard of breaches of these systems this year.
Can I have multiple tabs open? / I am getting an echo or my audio/video isn’t working properly
Hopin.to does not work well with multiple tabs open, we strongly recommend you keep only one Hopin tab open at a time. If you continue to have issues please visit the Information Booth.
I’m having trouble getting a conference tool to work for me.
If you are able to access Hopin please try chatting with our Information Booth. It can be found if you click “Sessions” in the Reception area of the platform. If you can’t access Hopin please contact [email@example.com].
I have additional questions
Additional questions can be asked in the Information Booth in Hopin once you login. It can be found if you click “Sessions” while using the platform.